Monthly Archives: August 2013

National Agents Alliance University Hotspots Challenge

On Wednesday, August 28, 2013 Kristin Griffin and Alex Fitzgerald announced an NAA University Hotspots Challenge on The Wednesday Call live show! If you missed the show or need a refresher on how to participate, read this post to get all of the details!

The product for this challenge is Mutual of Omaha’s Living Promise final expense. What you need to do first to participate is attend a Hotspot meeting near you and receive training on the product. Then, you will go to, click on “Step 2” and take the test on “MOO Living Promise” and see if you can pass the exam on what you learned.

The challenge ends on Saturday, September 21st, 2013, so you need to take the test soon! We’re looking forward to seeing who can pass the exam first and which agency will have the most passing scores! We have not yet announced what the prizes will be, but we can assure you that there will be prizes awarded!

Remember that access to the MOO Living Promise Course and exam is only available for FREE on NAA University for a limited time. Jump on this opportunity while you can!

If you’ve read all of this information and you’re still wondering why you should participate in the challenge, click here to read the 11 reasons to support your learning with an NAAU assessment exam!

The Alliance Can Help You Avoid 3 of the Worst Sales Mistakes

NAA Success TipsWhen you’re in sales, there are some mistakes that can not only cause you to lose the sale, but can also damage your reputation, NAA’s reputation, and the reputation of the carriers. That’s a terrifying thought, but you can easily avoid those mistakes. National Agents Alliance is here to tell you what some of those mistakes are and how you can avoid them.

  1. Putting your interests before the customer’s.
    As a salesperson, naturally you want to make the sale so that you can get your commission. But customers know when you’re putting your own interests before theirs. If you’re not genuinely putting your customer’s needs first, you won’t make the sale or get a referral and the customer could spread the word that they’re unhappy with your service and NAA’s. We sell life insurance because it’s an important product that protects families from future financial troubles, not just because we need to sell something. Make sure that you’re putting the customer’s needs first when you go in to their home. Ask a lot of questions to get a good understanding of what they need from an insurance policy and what they can afford. The customer will know that you care and will be more likely to give you a referral.
  2. Not honoring your commitments.
    There’s nothing more frustrating for a customer than a salesperson who is late or misses an appointment. Customers remember if you promised to call them and never did. Mistakes like these are what lead to unhappy clients talking negatively about you to other potential customers. If you make a commitment to a customer, write it down so you won’t forget it and do everything you can to keep that commitment. Honoring your promises is a huge key to keeping customers happy. National Agents Alliance can help you with this through Keep In Touch (KIT) Marketing. When you sign up for KIT Marketing, we can send letters for you to your customers asking them if they’re still content with their policies.  This way, when you tell a client you’ll check in with them later, we’ll do it for you so you won’t risk disappointing them. We also provide other services to help you stay in touch with your clients.
  3. Blaming others when things go wrong.
    Although it’s tempting when dealing with an upset client to blame the Alliance or a carrier, it’s one of the biggest sales mistakes you can make. By blaming NAA or a carrier, you’re telling customers that you work for a company that you don’t stand by or that you’re selling products that you don’t believe in. This is where serious reputation damage can be done. To avoid all of this trouble, just try to keep the customer calm and assure them that you’ll do everything you can to fix the situation. Although it’s impossible to make everyone happy, they’ll be less likely to make things worse if you show them that you’re doing all that you can to help.

At National Agents Alliance, we’re dedicated to helping you improve your skills in any way that we can. Let us know if there is anything we can do to help! To view more sales tips, continue to follow this blog and see our posts “5 Easy Sales Tips from NAA” and “How to Use NAA’s Blogs to Make the Sale.”

Someone Holding You Back from Success? The Alliance Can Help.

You’ve probably heard Andy Albright and other people in National Agents Alliance talk about “association.” They’re talking about spending more time with successful people who can help and encourage you to reach your goals. But part of association is also spending less time with people who aren’t helping you achieve success. Who are these people? Make a list of all of the people who fall into the categories below and you’ll have a complete list of people who are holding you back.

People Who Don’t Follow Their Own Advice or Offer Terrible Advice

We’ve all had a friend who told you that an idea was “great,” and you should “go for it!” but you later found out they didn’t follow their own advice. Either your idea really was good and your friend was just too lazy or too scared to follow the advice, or the idea was really terrible and they knew it. No matter what the situation, the person is obviously not serious about your goals or their own.

Self-Centered People

People who are only concerned with themselves are not willing to help anyone else achieve their goals; therefore it’s a complete waste of time trying to get them to care about your needs and goals. They’re too busy talking about their own achievements to worry about yours.

People Who Don’t Have Your BackHolding You Back

Many people will say that they’ll support you, but only a few actually will when things get tough. Anyone who isn’t willing to push through difficult times with you or offer encouragement when you need it is someone you should avoid. Don’t waste your time and energy with people who are all talk and no action; they’re only holding you back.


People who call, text, email or come to you in person just to tell you what’s going on in everyone else’s personal lives is wasting your valuable time and money. You’re not going to be more productive or successful if you get the full story of why Bob and Sally broke up, but you will be more successful if you make five calls during the time you would have been gossiping. Also, if that person is willing to talk about others, they’re probably willing to talk about you too.

People Who Refuse to Improve

Everyone has come across a person who complains about their life or the way things are, but are completely unwilling to do anything to produce change. Unless they decide to “get their ship together,” they’ll only hold you back from the things you want in your life.

By spending less time with people who wear you down and hold you back, you can become unstoppable. Now that you’ve made a list of people to avoid, start working on your list of people to spend more time with!

Be sure to check out our 5 Easy Sales Tips and follow this blog and our Future blog at!

Melody and Nathan Thomas Explain Why You Should Do the Albright Challenge

Nathan & Melody ThomasMelody and Nathan Thomas from Port St. Lucie, Florida are part of the National Agents Alliance team and they recently completed the Albright Challenge, Andy Albright’s 90 day program to help agents become more productive and successful. They were so enthusiastic about the challenge that they wanted to us to do an interview! Here’s what they had to say.

What are some things that the Albright Challenge really helped you with?

Nathan: “White sheeting… I think a week or so ago the subject of white sheeting came up on the Albright Challenge and my topic was association. We talked about it and we were like, ‘We need to get around Andy!’ So, once Andy got off the cruise, we texted him and said, ‘Hey when can we come see you? Can we come see you this week?’ And that’s why we’re here today. That’s one, and we do a daily goal setting, a daily meeting now and we evaluate what we did the day before and what we can do better. Those are definitely things we picked up from the Albright Challenge.

What do you think Andy is teaching; is it more than just for business?

“Andy’s teaching success principles and those don’t only apply to business, those apply to relationships, spiritual life, physical life, emotional life, financial life; so not only would I recommend it to people who are part of our organization, I would also recommend it to friends and family who aren’t even part of NAA. It could help anybody.”

What would you say to others who haven’t taken the challenge?

Nathan: “Just do it. If you want 90 days of pretty much guaranteed growth, the only way this won’t work is if you don’t use the product. If you’ll do it every day, once you get in to it, it just takes a couple minutes a day, you will see growth, you’ll see changes, and you’ll get your money’s worth plus more. I think the unlimited income is then you can promote it to other people in your group and you’re basically allowing Andy to come in and work for you, just like he does on the TWC every Wednesday, now he’s in there working every day.”

Melody: “Everyone can be personally mentored by Andy every single day. You don’t have to be direct to Andy to get his personal mentorship every day.”

Nathan: “I would recommend it to everybody whether you’ve been around for years or you’re brand new, Andy’s giving you 90 different lessons, I’m sure there’s something out of those 90 areas that you need to work on or that you can do better, so I would recommend it to everybody. What we’re committed to doing is going back through right away, we’ve creating a habit of doing it, and we’re not going to break that habit. We’re just going to continue doing the challenge over and over.”

So don’t just take our word for it, these agents are telling you that the Albright Challenge works and that it can help you improve, just like they did! Go to to start today!

Keys to Recruiting and Keeping Your Recruits with National Agents Alliance

Persevering Through a Sales PlummetWhen you’re trying to recruit people to work for your National Agents Alliance agency, the most obvious benefit to tell them about is the awesome salary they could make with NAA. But for some people, it takes more than just money to keep them interested. How do they know that they’ll be happy working with you? The following tips will help you keep your current recruits happy and while building a positive reputation to draw in new people.

  • The first step is great communication. Keep in touch with your agents and ask them on a weekly basis how they’re doing and what they need help with. Respond as soon as possible to all of their emails, texts, or voicemails. You can’t work as a team if none of the members are communicating. If you’re talking to possible recruits, get to know them and keep the conversation going so that they know you care and that you’ll be a great leader for them. Address all questions and concerns they express and you’ll earn their respect. If they need more training, send them to this blog:
  •  Stay focused and consistent. If you have more than a few specific goals for your team, they’ll have a hard time figuring out exactly what you want from them. Whether you have weekly or monthly goals, your team needs to know what to expect. Once you make a commitment you have to follow through and make it happen. If you’re constantly breaking commitments, your team will lose respect for you and they’ll believe that they’re not expected to follow through either. If you’re going to lead a team, you’ve got to set an example for them to follow.
  •  Show them how passionate you are. Passion can be contagious. When you’re really excited about your work, others will get excited too. Bring possible recruits to Hotspot meetings and show them all of the people who are pumped up about the Alliance. Show them the testimonials on NAA’s website. Even if you have a tough week, you have to try to keep your team fired up and focused in order for them to succeed.  Many people leave their jobs because they weren’t excited about what they were doing, and neither was their boss. You have the opportunity to give them something to be excited about!The Albright Challenge
  •  Find ways to improve. No one is perfect. The best way to get people to respect you is to respect yourself first. If you’re not looking for ways to improve, then you’re not helping your team at all. If you haven’t already, try Andy’s Albright Challenge. He gives you 90 short lessons on how you can make small adjustments in your life to achieve big things.

If you want people to follow in your footsteps, you’ve got to show them that it’s worthwhile and that you’ll be the leader they need to get started. If you’re trying to be the best that you can be, your team will be inspired to do better as well. So get out there and start recruiting!

National Agents Alliance Training Materials for Agents

hero-within_03Whether you’re a new agent, or an agent who’s been with us for years, there are probably some training materials that you haven’t taken advantage of yet. Here at National Agents Alliance headquarters, we try to provide all of the information and courses you need to be the best insurance salesperson that you can be.

Check out the following materials to get training or to refresh your memory!

NAA UniversityNAA University – Visit this website to take the training courses offered to help you understand all about how National Agents Alliance works and how you can become a better salesperson. Some of the courses are free, while others you have to pay to enroll. If the cost worries you, remember that 96% of agents who have taken the NAAU 100 course say the course was either “great” or “outstanding”! Use your NAA number and password to login and get started!

HotspotsHotspot meetings take place every week all over the US from Monday to Thursday. Go to the website to find the meeting closest to you and go! There are important host speakers every week! We also send out emails every Friday evening to let you know who is speaking at all of the meetings for the next week.

Lead Performance TeamLPT Lead Classes, Webinars and Calls – The Lead Performance Team offers biweekly webinars, two lead classes at every event to help you achieve Lead Certification, and a monthly call. To find out more about these training materials, send us an email at

Product Training Calls – We have product training calls every Thursday at 1 p.m. Eastern Daylight Time. These calls are usually hosted by one of our insurance carriers to help agents get a better understanding of their products and how to sell them. Check your emails every week for the dial-in number and access code.

NAActivity Calls – We have these calls every Friday at 10 a.m. Eastern Daylight Time. These calls are usually hosted by our top agents or other special guests. Check your emails every week to find out who is hosting and to get the dial-in number and access code.

Webinars – Gina Hawks offers two webinars EVERY week! The webinars fill up fast, so you have to sign up ASAP! We send emails every week with information about the topics and how you can register.

The WedThe TWCnesday Call (TWC) – As the name suggests, this call takes place every Wednesday at 12:30 – 2:00 p.m. Eastern Daylight Time on NAAtv. Andy is the host and he usually has several special guests featured on each show. This is valuable time that you could spend learning directly from Andy every week! – Login with your NAA number and password and browse the site for information on products, carriers, services, contests, and other resources.

Blogs – On our three blogs, National Agents Alliance Reviews, Sales (this blog), and Future, we post information about insurance, how to make a sale, how to be a leader, and other things that can help you improve.

The Albright The Albright ChallengeChallenge – This is a program that can help you “become, grow, and lead.” We spoke to Melody and Nathan Thomas last week about their experience and Nathan said, “I would recommend it to everybody, whether you’ve been around for years or you’re brand new, Andy’s giving you 90 different lessons; I’m sure there’s something out of those 90 areas that you need to work on or that you can do better.” Click on the link and sign up today! and YouTube – These two sites feature all kinds videos that National Agents Alliance and AMP studios have produced. Browse through the videos – you’ll probably find that many of them will help you become a better agent!

Andy’s Books – Andy wrote The 8 Steps to Success and Millionaire Money Maker to help his agents become successful, so read them! He also has a whole store of books at to help you get inspired to help others. Andy has already selected the books for you, all you have to do is read!

President’s Clubto gain access to these benefits and mentoring from the top agents, click the link to join the President’s CluNAA President's Clubb.

  • Over the Shoulder Calls – These calls occur once a month and are for black card and complete members only. Andy hosts all of these calls. We send out emails every month to let you know when they will occur and who will be in the “hot seat.”
  • National President’s Club Call – This is a call for President’s Club members only that takes place on the second Tuesday of every month at 1 p.m. eastern daylight time.
  • Night Owls – This is a meeting that takes place after each of NAA’s events where you can relax and learn from Andy and the top 10 income earners.

The People of NAA – The most valuable tools to success are, of course, the people who have already achieved it! If you need any help or advice, contact the National Agents Alliance agents who are succeeding and try to spend more time with them!

At National Agents Alliance we aim to give you all of the tools and information you need to be the best agent that you can be. With all of these resources, there is no excuse for not getting informed! If you feel that there is something more that we could do to help our agents, let us know!

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